Privacy
Policy

At SalactSol, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our website, services, client portal, or communicate with our team.

1. Information We Collect

We may collect the following types of information:

• Name, email address, phone number, and business details
• Billing and payment information
• Project requirements and uploaded files
• Communication records and support messages
• Browser, device, IP address, and analytics data
• Login and portal activity information

2. How We Use Your Information

We use collected information to:

• Deliver and manage services
• Process payments and invoices
• Provide customer support
• Improve website functionality and user experience
• Send project updates and important notifications
• Protect against fraud and unauthorized activity

3. Payment Security

SalactSol does not directly store sensitive payment card details. Payments may be processed through trusted third-party payment providers.

We implement reasonable security measures to help protect financial and personal information from unauthorized access.

4. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to improve functionality, measure traffic, and optimize marketing campaigns.

• Google Analytics
• Advertising conversion tracking
• Session management cookies
• Performance and usability tracking

You may disable cookies through your browser settings, though some features may not function properly.

5. Third-Party Services

We may integrate or use third-party platforms, including hosting providers, payment gateways, analytics services, communication tools, and external software solutions.

These providers may process data according to their own privacy policies and compliance standards.

6. Data Sharing

SalactSol does not sell personal information.

We may only share information when necessary to:

• Deliver contracted services
• Process payments
• Comply with legal obligations
• Prevent fraud or abuse

7. Data Retention

We retain information only as long as necessary for operational, legal, financial, or contractual purposes.

Clients may request deletion of certain information where legally permitted.

8. User Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access to stored information
• Correction of inaccurate information
• Request deletion of personal data
• Withdraw consent for communications

9. Data Security

We implement commercially reasonable security practices designed to protect user information from unauthorized access, disclosure, or misuse.

However, no internet transmission or storage system can be guaranteed 100% secure.

10. Children’s Privacy

SalactSol services are not directed toward children under 13. We do not knowingly collect personal information from minors.

11. Policy Updates

We may update this Privacy Policy periodically. Updated versions become effective immediately upon posting.

12. Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact us.